How to upload more than 5 files to ETSY?

If you’ve ever tried to create an Etsy listing that requires more than 5 files, you’ve probably hit a wall. Etsy’s file upload limit can be a hindrance, especially for sellers offering digital products with multiple components or variations.

The good news is you can use zip files to bundle multiple items, allowing you to upload more than 5 files to your Etsy listing. This article will walk you through this process, step-by-step.

Ethereal computer monitor illustration displaying an 'Etsy Upload' button, flanked by glowing icons, stars, and delicate foliage against a warm gradient background


Before we get started, there are a couple of things you’ll need:

Software or Tools:

  • A computer with access to your Etsy seller account
  • File compression software, like WinZip or 7-Zip for Windows, or the built-in compression tool on macOS

Etsy Policies:

  • Etsy allows you to upload files up to 20MB in size each. Keep this in mind when creating your zip files.
  • Make sure that the content you’re offering adheres to Etsy’s policies on prohibited items and intellectual property.

With these requirements met, you’ll be better prepared to successfully upload more than 5 files to your Etsy listing.

Step-by-Step Guide

Step 1: Organize Your Files

Importance of Organization: Before you even think about uploading, it’s crucial to have your files neatly organized. This will not only make the uploading process smoother but will also make it easier for your customers to navigate through the files once they download them.

Tips for Organization:

  • Use clear and descriptive file names.
  • Create folders for different categories or types of files, if applicable.
  • Remove any unnecessary or duplicate files to make the package lean.

Step 2: Create a Zip File

What is a Zip File: A zip file is essentially a compressed folder that holds one or more files. Zip files are particularly useful because they allow you to group multiple files into one single “container,” helping you bypass the Etsy 5-file upload limit.

Creating a Zip File:

  1. Select all the organized files and folders you want to include in your Etsy listing.
  2. Right-click and choose the ‘Compress’ option (on macOS) or ‘Send to > Compressed (zipped) folder’ (on Windows).
  3. Rename the resulting zip file appropriately.

Link: How to Zip Files: Windows & Mac

Step 3: Upload to Etsy

Log in to your Etsy seller account.

  1. Navigate to the ‘Listings’ section and choose to either create a new listing or edit an existing one.
  2. Scroll down to the ‘Digital files’ section.
  3. Click ‘Add a digital file,’ then select and upload your zip file.

Step 4: Update Listing Descriptions

Why and How: It’s crucial to update the listing description to inform customers that they will be downloading a zip file containing multiple files. Clearly state what each file is for and provide brief instructions on how to unzip the folder.

Step 5: Test Your Uploads

The Importance of Testing: Before making the listing public, it’s a good idea to test the download process to ensure all files are accessible and correctly organized.

How to Test:

  • Use the ‘Preview’ feature in Etsy to simulate a purchase.
  • Download the zip file and check if all the components are as they should be.

Additional tips

While the process outlined above is straightforward, here are some additional tips that can further ease your journey:

File Size Management:

  • If your files collectively exceed Etsy’s 20MB limit for a single zip file, consider compressing individual files before zipping them together.

Customer Communication:

  • Some of your customers might not know how to unzip a file. Offering a brief guide on how to do so in your product description can be a helpful touch.

Ongoing Maintenance:

  • Periodically review your listings to ensure the zip files are still relevant and up-to-date, especially if you add new files or make updates to existing ones.

Is there an alternative method to upload more than 5 files to Etsy?

As a supplementary approach to the zip file method, you can also consider using cloud storage services like Google Drive or Dropbox to host your additional files.

How It Works:

  1. Upload the files you wish to include in your Etsy listing to a cloud storage service.
  2. Generate shareable links for these files, ensuring that the access permissions are set to ‘Anyone with the link can view.’
  3. Include these links in your Etsy listing description or as a text file in your primary Etsy upload.

Pros and Cons:

  • Pros: No need to worry about the 20MB file size limit on Etsy, and it’s easier to update or change the files without having to update the Etsy listing.
  • Cons: Reliance on a third-party service; some customers may find it less convenient than downloading directly from Etsy.

This alternative method offers another way to sidestep Etsy’s file restrictions while providing an enriched experience for your customers.


Navigating Etsy’s 5-file upload limit can seem daunting at first, but with the right tools and approach, it’s entirely manageable. By organizing your files, creating a zip file, and following Etsy’s upload process, you can offer your customers a rich, multi-file experience.

Frequently Asked Questions

Can I update the files after the customer has made a purchase?

Yes, you can update the files associated with a listing after a purchase has been made. However, customers who purchased the item before the update will need to be notified manually about the new files.

What if my ZIP file is too large for Etsy’s file size limit?

If the ZIP file exceeds Etsy’s file size limit, you could use a cloud storage service like Google Drive or Dropbox to host the file. You can then provide a download link in your product description or in a direct message to the buyer after purchase.

Can I split my product into multiple listings to accommodate more files?

Yes, you could create separate listings for the same product and specify in the description that customers should purchase both for the complete package. Just be sure to make it clear to your customers that they’ll need to buy multiple listings to get all the files.

Is it against Etsy’s terms to use third-party platforms for file downloads?

Etsy generally allows the use of third-party platforms for additional downloads as long as you are not violating their terms of service or any intellectual property laws. Always double-check Etsy’s most current policies to be sure.

How can I make the download process easier for my customers when using external methods?

To ensure a smooth experience for your customers, you can provide clear, step-by-step instructions on how to access and download the files from external platforms. Make sure to test out the process yourself to confirm that the links work and that the instructions are easy to follow.

What should I do if a customer has issues downloading the files?

Customer service is key in resolving these issues. Promptly respond to any inquiries and offer alternative methods for accessing the files, such as emailing them directly to the customer, if appropriate.

Is there a way to bundle multiple listings into one purchase?

While Etsy doesn’t provide a built-in feature for this, you can create a custom listing that includes the bundled items and direct customers to that listing.